In accordance with article L221-18 of the Consumer Code, you have 14 days from receipt of your package to exercise your right of withdrawal. You can return the product without having to give reasons or pay any penalties, with the exception of return costs.
Product Status :
The product must be in its original condition, unused and returned in its original packaging, with all accessories and documents.
Return Fees:
Return costs are your responsibility, unless the product is defective or if an error has been made on our part.
If you receive a defective or non-compliant product with your order, please contact us at hello@mydashcam.fr within 14 days of receipt of the product.
Required Documents:
Return Costs: MyDashCam.fr will cover the return costs for defective or non-compliant products.
Inform us of your withdrawal:
Return the product:
Important Notes:
Preparation for Return:
Return Shipment:
Returns and exchanges are accepted only for new products, including those that are unopened in their original packaging or have never been used.
Customers have 14 days from receipt of the product to return a product.
Products can be returned by post.
Refunds will be made in EUR (euros). The amount will be automatically converted to the customer's local currency based on current exchange rates.
Return costs are the responsibility of the customer.
No restocking fees will be applied.
MyDashCam.fr will reimburse you within 14 days of receipt of the returned product or proof of return.
Reimbursement Methods:
For any questions regarding our policy or to exercise your rights, please contact us:
Email: hello@mydashcam.fr
Telephone: +33 7 67 75 71 58 (Monday to Saturday: 9 a.m. - 6 p.m.)
Date of last modification: 28/07/2024